2.
The selected agency should provide Audio and Multimedia Guide
Services to VMH for a period of five years from the date of commencement
of service. Such services will consist of audio & multimedia
tour programming, supply of equipment and accessories required,
providing operational support including personnel and management
of such services.
3.
The agency shall launch the audio / multimedia tour within six
months from the date of issue of work order.
4.
The selected agency shall have to make the "Audio and Multimedia
Guide Services" available to the visitors without any direct
cost to VMH. The entire investment required for providing the
services will have to be borne by the agency.
5. The
tour programming shall include a broad menu of layered information
developed with the approval of VMH for general audience in at
least three languages Hindi, English and Bengali. Tour guide
in languages other than these three may also be explored.
6.
The selected agency shall develop, write and produce the programme
of audio and multimedia tour of VMH. VMH will provide the agency
with the required information for developing the said programme.
7.
The audio / multimedia contents will be of about 60 minutes duration.
8.
The selected agency shall depute a Site Manager and as many personnel
(but not less than two) as required for managing and rendering
the audio & multimedia guide service.
9.
VMH will provide a space or counter with electricity and intercom
facilities where the personnel of the agency can sit and maintain
their equipment & files and store space parts required in
connection with providing the Audio & multimedia guide services.
10.
Initially the selected agency have to provide 50 audio &
multimedia players that may be increased on the basis of assessment
of further requirement depending on the number of visitors.
11. the distribution and collection
of the audio and multimedia players and collection of charges
will be the responsibility of the agency. VMH will have no responsibility
in this regard.
12.
The agency will collect charges for visitors for providing audio
/ multimedia players. They will submit a report each day immediately
after closure of museum, on number of visitors availing the services
and the amount collected from them. VMH will have the right to
inspect the documents relating to audio & multimedia tour
guides service through its authorized officials as and when required.
13.
The agency will remit the agreed share of VMH every fortnight
on a mutually fixed day.
14.
The safety and security of the equipment will be the responsibility
of the agency. It may at its discretion require the visitors
taking the players to leave behind an ID or some other acceptable
form of security or to make cash deposit.
15.
The agency shall make arrangement for periodical inspection of
the services by its higher officials and to make available the
report of such inspection to VMH
16.
The selected agency will require to sign an agreement with VMH
immediately after receipt of offer letter from VMH.
17.
The selected agency shall have to deposit an amount equal to
10% of the total project cost as security deposit.
18.
The "Audio and Multimedia Guide facility" service will
be optional for the Indian visitors. It may be made compulsory
for Foreign Nationals.
19.
The Administrative Officer, VMH (Mobile no. 9433154182) may be
contacted for any further information/clarification.